Shipping & Refunds

Information about our shipping options and refund policies

Shipping Information

We currently offer the following shipping options:

  • Standard Shipping (5-7 business days)
  • Express Shipping (2-3 business days)
  • International Shipping (10-14 business days)

Shipping costs are calculated at checkout based on your location and selected shipping method.

All orders are processed within 1-2 business days after payment confirmation.

Refund Policy

At re-notes, we stand behind the quality of our products. However, please note that all sales are considered final unless:

  • The product arrives damaged or defective
  • You received an incorrect item
  • The product significantly differs from what was advertised

If you believe your situation falls under one of these circumstances, please contact us at:

contactrenotes@gmail.com

Please include your order number and detailed information about your concern when contacting us. We aim to respond to all inquiries within 48 hours.