Shipping & Refunds
Information about our shipping options and refund policies
Shipping Information
We currently offer the following shipping options:
- Standard Shipping (5-7 business days)
- Express Shipping (2-3 business days)
- International Shipping (10-14 business days)
Shipping costs are calculated at checkout based on your location and selected shipping method.
All orders are processed within 1-2 business days after payment confirmation.
Refund Policy
At re-notes, we stand behind the quality of our products. However, please note that all sales are considered final unless:
- The product arrives damaged or defective
- You received an incorrect item
- The product significantly differs from what was advertised
If you believe your situation falls under one of these circumstances, please contact us at:
Please include your order number and detailed information about your concern when contacting us. We aim to respond to all inquiries within 48 hours.